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Frequently Asked Questions
Find answers to common questions about our products and services.
Platform & Deployment
Can I use Nexios as a cloud-based platform?
Can I access Nexios from any location?
Do I need to perform updates to get the latest features?
What is your system's uptime and reliability?
Features & Usage
What are the key usage scenarios and target customers for Nexios?
How do I administer the Nexios platform?
Can I use the task manager outside of the contact center?
Integration & Customization
Is it possible to integrate Nexios with third-party applications?
Does Nexios integrate with popular CRM or business intelligence tools?
Can Nexios be customized for our specific use case?
Can I import existing data, such as contacts or call history?
AI & Automation
Is it true that AI-powered chatbots are impersonal?
Nexios only offers AI support for chatbots, is that correct?
Security & Compliance
How do you ensure the security and privacy of our data?
Is Nexios compliant with data protection regulations?
Pricing & Support
How can I predict my costs?
Do you offer consulting services?
What kind of customer support and training do you offer?